Return Policy

Vanity Candlez & Co Return Policy

All products are handmade with care. Due to the nature of our candles, wax melts, and resin creations, all sales are final.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

• 
  Your order number
  

• 
  Clear photos of the damaged item(s)
  

• 
  Photos of the packaging
  

After review, we may offer:

• 
  A replacement item
  

• 
  Store credit
  

• 
  A refund at our discretion
  

Custom Orders

Custom and personalized items cannot be returned, refunded, or exchanged once production has begun.

Lost or Stolen Packages

Vanity Candlez & Co is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly.

Cancellations

Orders may be canceled within 12 hours of purchase. Once processing begins, orders cannot be canceled.

Questions?

Please contact us at:

vanitycandlezco@gmail.com

or through our social media pages.